Service Management

Resultware's service management software is an easy to learn package for the office equipment industry designed to save you time and money in the following ways -

• Copy billing - Automated Faxed requests for meter readings and automatic invoicing from meter readings speeds up the billing process.
• Service Call Management - Logs and schedules service calls. Analyses call costs, engineer times and parts fitted.
• Job Costing - Calculates profit for every photocopier to identify high and low profit machines and customers.
• Stock Control - Stock levels/usage, reordering prompts, Toner usage statistics.
• Integrated Ledgers (if required) - Cut accounting costs by doing your own book keeping, VAT and credit control. Generate Profit and Loss and other essential. management information monthly.
• Maintenance contracts - Contract renewal reminders - never lose out on revenue from missed renewals. Schedule Preventative Maintenance visits.
• Integrated information - Sales and service will know if a customer account is on stop - no more service supplied to customers who haven't paid.
• Full Training/Support service - Both off-site and on-site training facilities with Help desk telephone support.
• Data Transfer option - Take existing information and load into resultware quickly and accurately.
• Modular pricing - Buy as many modules as you need.

Request an information pack or a demo by sending your details to - info@resultwareltd.co.uk