Service Management

Resultware's service management software is an easy to learn package for the office equipment industry designed to save you time and money in the following ways -

• Copy billing by Email- Automated Email requests for meter readings and automatic processing to produce effortless invoicing from meter readings speeding up the billing process.

• Service Call Management - Logs and schedules service calls. Analyses call costs, engineer times and parts fitted.

• Job Costing - Calculates profit for every photocopier to identify high and low profit machines and customers.

• Stock Control - Stock levels/usage, reordering prompts, Toner usage statistics.

• Integrated Ledgers (if required) - Cut accounting costs by doing your own book keeping, VAT and credit control. Generate Profit and Loss and other essential. management information monthly.

• Maintenance contracts - Contract renewal reminders - never lose out on revenue from missed renewals. Schedule Preventative Maintenance visits.

• Integrated information - Sales and service will know if a customer account is on stop - no more service supplied to customers who haven't paid.

• Full Training/Support service - Both off-site and on-site training facilities with Help desk telephone support.

• Data Transfer option - Take existing information and load into resultware quickly and accurately.

• Modular pricing - Purchase as many modules as you need.

Request an information pack or a demo by sending your details to - info@resultware.co.uk